Cancellation & Refund Policy
Effective Date: 15 Jul 2025
Welcome to Grolynk! We're dedicated to helping professionals elevate their LinkedIn presence with AI-powered content creation, smart scheduling, and insightful analytics. This policy outlines the terms for subscription cancellations and refund requests—please review carefully before using Grolynk or subscribing to our services.
Cancellation Policy
You have the right to cancel your Grolynk subscription at any time. To do so, please follow one of these methods:
In-App (Platform) Cancellation
Cancel directly through Grolynk's web app or dashboard. Visit your account settings or subscription management section to initiate cancellation.
Customer Support
Alternatively, you may request cancellation by contacting our support team via email at support@grolynk.com
Please include your account username or the email associated with your account to expedite processing.
Refund Policy
Grolynk offers refunds under the following conditions:
Technical Issues
If technical problems or service disruptions significantly impair your ability to use Grolynk as intended, you may be eligible for a refund. Report issues promptly to our support team for evaluation.
Fraudulent Transactions
You are entitled to a refund if an unauthorized transaction occurs due to fraud, subject to verification through our security systems.
No Refund for Change of Mind
Refunds will not be issued simply because you changed your mind, are dissatisfied without valid cause, or decide not to use the service during an active subscription period.
Refund Process
1. Initiate Request
Send your refund request via email at support@grolynk.com specifying the reason and including any supporting documentation or screenshots as needed.
2. Evaluation
Our support team will review your request based on this policy. This may include investigating technical logs or verifying transaction records.
3. Disbursement
If approved, refunds will be credited via the original payment method. Note that depending on your financial institution, this may take 7–28 days to reflect in your account.
Policy Updates
Grolynk reserves the right to update or modify this policy at any time without prior notice. Users will be informed of changes via email or through the Grolynk platform.
By subscribing to or using Grolynk, you acknowledge your agreement with the terms detailed in this Cancellation & Refund Policy.
Date of Last Revision: 15 Jul 2025
Summary Table
| Scenario | Refund Eligible? |
|---|---|
| Service disruption/technical issue | Yes (upon evaluation) |
| Fraudulent transaction | Yes (upon verification) |
| Change of mind/dissatisfaction | No |
Thank You!
Thank you for trusting Grolynk to enhance your professional presence on LinkedIn!